Job Description

Senior Ediscovery Relativity Trainer

Do you have experience in eDiscovery and have a passion for learning and teaching people software? If so, this is the position for you! CACI is currently looking for a Senior eDiscovery Relativity Trainer where you will design, implement, and provide training and continuing support for the Relativity software program. As a Senior eDiscovery Relativity Trainer, you will create and provide training to a variety of audience including attorneys, paralegals, government case managers and contractors working high-profile, important cases. Each day is always a bit different, with the opportunity to learn all aspects of eDiscovery. CACI is committed to growing our eDiscovery workforce and has included tuition reimbursement for Relativity certifications, the ACEDS certification and Paralegal Certificates! This is a great opportunity for someone to grow their careers. Please apply if you are interested to hear more!

More About the Role

• Assists in setting up and operating end-user support program for major applications in support of specific projects. Sets up overall user training programs, particularly for complex applications such as groupware and workflow packages which require active on-going training and support to ensure that they are being used effectively, but also for litigation support and office automation applications.
• Sets up facilities and procedures to ensure responsive support.
• Trains staff and sets up help desk staffing schedules.
• Organizes, prepares, schedules and conducts training sessions.
• Training will most often be user-level training for specific databases or specific software packages, including word processing and other office automation packages, but may sometimes also include team building training, contract/document center orientations, etc.
• Audience may include attorneys, paralegals, Government Case Managers, client agency staff, and/or other Contractor employees. Prepares training approach and materials.
• Arranges for use of training facilities, for access to appropriate applications, etc. Oversees and supervises help desk operations, including answering and responding to user phone calls, installing and troubleshooting litigation support packages on user desktops, and coordinating support with office automation support contractors and staff. Supervises teams of Help Desk and User Trainer Specialists providing search, retrieval, and reporting support to client attorneys.
• Receives requests and translates them into effective search strategies. Designs appropriate output formats, assists users in constructing and refining queries and helps resolve problems related to accessing databases.

You'll Bring These Qualifications

• At least two years of experience providing direct end-user support for the applications being supported, including both telephone support and on-site assistance to users, is preferred.
• Certain applications may require certification by the software provider.
• Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported.
• Experience with DOJ office automation environments extremely helpful.
• Should be an expert user of the Government's word processing, spreadsheet, and email systems.

What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.

Your potential is limitless. So is ours.

Pay Range:

This posting is for a position covered by the Service Contract Labor Standards (SCA). The pay and benefits provided for this position will meet or exceed the minimum required amounts detailed in the wage determination issued by the Department of Labor and made applicable to this position, as incorporated into CACI's government contract for the work location. There are a host of other factors that can influence final salary including, but not limited to, geographical location, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

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