About Us
Children's Eye Care + Surgery of Georgia is the only practice in the metro region dedicated solely to pediatric ophthalmology and adult strabismus. Our mission is to provide patients and their families with a premium healthcare experience from first contact through treatment.
Position Overview
We are seeking an experienced Office Manager to oversee daily operations at our specialized pediatric ophthalmology practice. You will work directly with our physician owner/CEO to ensure exceptional patient care while maintaining efficient business operations.
Key Responsibilities
- Direct daily administrative and clinical operations to ensure a seamless healthcare experience
- Develop and implement staff training programs in coordination with clinical leadership
- Manage clinic scheduling, allocation of resources, and patient flow optimization
- Create and maintain a child-friendly, welcoming environment
- Oversee staff recruitment, training, and performance management
- Address staff concerns and resolve conflicts in alignment with practice values
- Maintain and/or lead structured meetings (morning huddles, weekly operations meetings, monthly strategic sessions)
- Facilitate effective communication between clinical and administrative teams
- Serve as liaison between the practice and external partners (vendors, referring physicians)
- Drive patient volume for all providers - ophthalmologists, orthoptists, and optometrists
- Support practice owners in strategic planning initiatives
- Ensure compliance with healthcare regulations (HIPAA, OSHA)
Qualifications
- Bachelor's degree in Healthcare Administration, Business Administration, or related field
- 5+ years of healthcare management experience (ophthalmology or pediatric specialty preferred)
- Experience with medical practice management systems and EHR
- Strong leadership, communication, and problem-solving abilities required
Our Values
- Excellence in specialized eye care
- Putting KidsFirst
- Partnering with parents
- Correcting strabismus at any age
- Building an effective team
What Success Looks Like
You will be evaluated on patient satisfaction, staff engagement, operational efficiency, compliance adherence, and implementation of strategic initiatives.
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