Job Description

An established equipment supplier is seeking a motivated Inside Sales Representative to join its Southeast Virginia location. This role focuses on handling inbound and outbound customer interactions, identifying sales opportunities, and delivering exceptional customer service.

This role offers significant potential for advancement within an established organization.

Responsibilities Include:

• Handle incoming and outgoing calls to engage new and existing customers
• Qualify leads, communicate product knowledge, and provide accurate quotes
• Guide customers through the order process and assist with equipment-related inquiries
• Achieve and exceed sales goals through upselling and cross-selling
• Enter and process sales orders from both internal and external sources
• Resolve customer concerns with professionalism and follow-up
• Coordinate with internal departments to ensure smooth order fulfillment
• Provide timely updates and information on promotions and product launches
• Maintain organized records of customer interactions and sales activities

Qualifications:

• Prior experience in inside sales, preferably in the equipment or industrial sectors
• Strong phone presence with excellent verbal and written communication skills
• Ability to prioritize tasks, manage time effectively, and maintain attention to detail
• Proficiency with Microsoft Office Suite and administrative documentation
• Professionalism in customer interactions and team collaboration
• High school diploma or equivalent required; bachelor’s degree preferred
• Knowledge of surface preparation or coatings equipment is a plus

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